You’ll benefit from our vast experience of supporting small businesses customers for over 20 years, our technical expertise in various technologies, our customer-focused technical staff of full time support specialists, systems engineers and solutions architects. We’re here to supplement your IT requirements with on-demand experts!

Having happy and productive end users is one of the most challenging issues facing IT departments. Personal computers, email, the Internet and mobile devices have made the business environment literally 24x7. Expectations are higher than ever for availability and accessibility to you and to information.

Managing these expectations is a combination of the having the right people and the right technologies to support your users. The smallest issue can escalate into an enormous problem because of the way a support specialist handles the issue, not just from a technical perspective, but from poor communications or poor expectation setting.

We strive for a combination to support your users with the right technologies and the right specialists. Our team of support specialists can support your users in a friendly, competent and supportive manner. We avoid using jargon with your users, while putting the focus on education, to avoid future issues.

For small businesses that have IT staff, Techsys2 can help you fill gaps in skill set of your existing employees. You can bring on experts in areas where your team is less familiar without having to add full-time staff or the costs of benefits.

Software Installation and Support

Software support services include installing server operating systems, desktop operating systems, software programs, troubleshooting existing installed software, maintaining and updating newly installed and existing software. Adding/Removing Application Software Anti-Virus Protection Desktop Management and Support System Troubleshooting Virus and Spyware Removal Windows Setup and Support Proactive, preventative maintenance on desktops and servers done onsite and remotely

	Hardware Installation and Support
	Hardware support services include installing, troubleshooting and maintaining various hardware devices such as: Desktop and Workgroup Printers Notebooks and Laptop Computers Scanners and Miscellaneous Peripherals Servers Switches, Hubs, Routers, Firewalls Workstations